Privacy Policy

Effective date: 16 October 2024

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At Small Hotels South Africa we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose and safeguard your information when you visit our website or engage with our services.

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1. Information We Collect We may collect personal information from you when you:

 

• Register on our website

• Make an inquiry or request services

• Subscribe to our newsletters

• Interact with us through social media or other channels

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The types of information we collect include:

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• Name

• Email address

• Phone number

• Business information (e.g., establishment name, address)

• Payment information (if applicable)

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2. Use of Information We use your information for the following purposes:

 

• To provide and manage our services

• To communicate with you regarding your inquiries and requests

• To send you updates, promotional materials and industry insights

• To improve our website and services based on user feedback

• To comply with legal obligations and protect our rights

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3. Disclosure of Information We do not sell, trade or otherwise transfer your personal information to outside parties without your consent, except in the following situations:

 

• To trusted third-party service providers who assist us in operating our website and conducting our business (e.g., payment processors, analytics providers), provided they agree to keep your information confidential.

• As required by law or to respond to legal requests.

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4. Data Security We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or alteration. However please note that no method of transmission over the internet or electronic storage is 100% secure.

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5. Cookies and Tracking Technologies Our website may use cookies and similar tracking technologies to enhance your experience. You can choose to accept or decline cookies through your browser settings. Please note that declining cookies may affect your ability to use certain features of our website.

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6. Your Rights You have the right to:

 

• Access the personal information we hold about you

• Request correction of any inaccurate information

• Request deletion of your personal information, subject to legal obligations

• Opt-out of receiving marketing communications at any time

 

To exercise these rights, please contact us using the details provided below.

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7. Changes to This Privacy Policy:

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

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8. Contact Us:

 

If you have any questions or concerns about this Privacy Policy, please contact us at:

 

Email: info@smallhotels.co.za